IT Support Analyst - Salisbury
An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury
My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role.
Key Skills required:
- Experience of working at a 2nd line IT support level
- Windows 11 & M365 experience
- Azure, Entra and Intune experience
- Good working knowledge of support on-prem and configuring hybrid infrastructure environments
- O365 suite - Exchange Online
- Active Directory, Group Policy (DNS/DHCP)
- SaaS and PaaS support experience
- VOIP telephony support
- Experience troubleshooting wired and wireless networks - TCP/IP, etc.
- Valid UK Driving licence
Key roles and responsibilities:
- Provide 2nd line support to users at all levels.
- Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods.
- Deployment of desktop/server software and hardware solutions.
- Enhancement and maintenance of the current infrastructure.
- Regular proactive upkeep of server and desktop systems.
- Thorough troubleshooting of user problems.
- Crafting comprehensive support materials.
- Contribution to the routine administration of IT systems.
Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development.
My client is looking to pay up to £42,000 depending on experience. If you're an experienced IT Support Analyst eager to make a move, please click 'Apply Now' or send your CV to faye . landells @ circlerecruitment . com
Key skills: Windows Server / Azure / Endpoint / Intune / IT Infrastructure / Networking / Exchange / IT Support / Service Desk / Salisbury
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