Account Manager - Technology Services
Location: Hertfordshire
Salary: £30,000 - £40,000 + comprehensive benefits
Contract: Full-time, Permanent
Overview
My client is a growing technology services provider seeking a motivated Account Manager to join their commercial team. This role focuses on managing client relationships, supporting account growth, and delivering a high standard of service within a professional and people-focused environment.
You will act as a trusted point of contact for customers, working closely with internal teams to ensure client needs are understood and met.
Key Responsibilities
Manage and develop a portfolio of client accounts
Serve as the primary contact for all client communications
Build and maintain strong relationships with key stakeholders
Identify client requirements and recommend suitable technology solutions
Present proposals and service recommendations clearly and confidently
Provide strategic guidance to help clients maximise value from services
Handle client queries and issues through to resolution
Lead regular account review and planning meetings
Support service adoption initiatives and deliver client-facing training
Candidate Profile
1-3 years' experience in account management or a similar client-facing role
Strong written and verbal communication skills
Ability to manage multiple accounts and priorities effectively
Confident decision-maker with a solutions-focused approach
Resilient, adaptable, and comfortable in a fast-paced environment
Highly organised with excellent attention to detail
Proactive, self-motivated, and customer-focused
Experience within IT services or a technology environment is desirable
Committed to long-term professional development
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