Contract Support Officer
12 Months
£350 -£400/Day Inside IR35
Liverpool
We are seeking a Contract Support Officer for our Government client based in Liverpool. The Contract Support Officer role will be an initial 12 month contract paying between £350 - £400/Day Inside IR35.
This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.
Role Profile:
- Positioned at the intersection of administrative excellence and digital evolution, you will assist day-to-day delivery tasks while supporting AI and digital tool development. You will manage commercial data, maintain shared network drives, and build collaborative relationships to ensure adherence to public procurement regulations and the Procurement Act 2023
- By addressing evaluation backlogs and implementing automated workflows, you provide vital commercial assurance for major projects, ensuring that foundational data is accurate, audit-ready, and strategically aligned with overarching government objectives.
- By automating internal workflows and enforcing strict digital compliance gates, this role directly addresses the resourcing deficits and administrative waste that currently hinder procurement agility and PA23 compliance
- Oversee day-to-day contract administration, performance, and operational delivery under the SDP contract, including Google Drive migrations and SLA and invoice monitoring.
- Manage and streamline invoice reconciliation processes, introducing automated tools and workflows to eliminate manual errors and improve invoice processing efficiency.
- Track and monitor supplier assessment pipelines to ensure throughput stays within the 250/month threshold and maintain 100% compliance with 30-day turnaround SLAs
- Review administrative workflows and manual processes to identify efficiencies, design streamlined procedures, and implement sustainable solutions that eliminate operational waste.
- Develop, test, and deploy AI tools and automated prompts to optimise daily procurement operations and remove repetitive data processing bottlenecks.
- Drive Procurement Operations engagement with the CDP product team to prepare for and execute the operational rollout of automated digital FVRA tools.
- Lead supplier communications across compliance stages, issuing standstill notifications at least 30 days prior to eliminate legal challenge overlap risks.
- Utilise internal IT and digital eSourcing portals in line with public procurement regulations, maintaining clear audit trails while supporting and guiding junior team members.
- End-to-end oversight of a supplier contract, including key milestone tracking, compliance monitoring, risk mitigation, and leading continuous improvement initiatives to enhance contract performance.
- Proactive engagement with key suppliers to resolve operational escalations, negotiate terms, drive service delivery improvements, and maintain clear communication channels across all project stages.
- Experience in reviewing administrative workflows and manual processes to identify efficiencies, implement solutions, and eliminate operational waste.
- Practical experience in using and developing AI tools, automated prompts, or digital solutions to drive continuous improvement and workflow automation.
- Excellent ability to prioritise workloads independently under tight operational deadlines, alongside strong skills in communicating with internal and external stakeholders.
- Leading contract management and supplier relationship management activities while embedding continuous improvement methodologies across procurement workflows
- Designing, implementing, and rolling out AI tools and automated solutions to streamline commercial compliance checks, eliminate manual administrative tasks, and optimize digital data processing
If you are interested in the above, hit the Apply now button!
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