Applications Operations Engineer
12 Months
£530/Day Inside IR35
Exeter
Clearance: SC
We are seeking an Applications Operation Engineer for our Government client based in Exeter. This role will be a 12 month contract, paying between £500 - £530/Day Inside IR35.
This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.
- Configuring products on the Vortex platform
* Using languages such as Handlebars.js/Moustache.js (product template logic) and Typst (product output layouts)
* Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers
* Reconfiguring these products once they have been onboarded
* Manage Changes, Incidents and Problems using ServiceNow
* Being a member of a multi-disciplinary team as it matures to support the Vortex and its users
* Assisting with testing, verifying and providing feedback on system functionality provided by Vortex development teams when required.
* Configuration Management
* Maintain secure configurations and accurate information.
* Manage service components to ensure they meet business needs and KPIs.
* Implement change requests.
* Apply change control procedures under supervision.
* Understand process efficiency improvement techniques and common optimisation approaches.
* Support activities that improve development processes.
* Identify obvious process deficiencies.
* Identify and log incidents.
* Gather required information and route incidents through the correct channels.
* Take ownership of issues until they are resolved, mitigated, or transferred to a new owner
* Investigate problems affecting systems, processes, and services.
* Recognise whether problems are strategic, tactical, or operational.
* Contribute to implementing fixes and preventative measures.
* Support technical activities.
* Carry out routine maintenance and administration tasks.
Technical Understanding
* Ability to develop an awareness of relevant subject matter and a high-level understanding of key concepts.
* Execute test scripts correctly under supervision.
* Understand the purpose and role of testing.
* Engage with users and stakeholders to gather evidence of user needs.
* Define and support research activities aligned to user requirements.
* Use qualitative and quantitative user data to drive outcomes
If you are interested in the above, hit the Apply now button!
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As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, they will interview the best candidates from within that group.
If you qualify, please notify us on igs @circlerecruitment.com. We will be in touch to discuss your suitability and arrange your guaranteed interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know.
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
