Vacancy Details

Software Support Analyst

  • £25000 - £35000 per annum + + Benefits
  • City of London, London

Software Support Analyst - Remote

Software Support - Sage 50 - Sage 200 - SAP - Pegasus - Dynamics 365 - IT Support - Financial System - Oracle - Software - SLA - System

Are you an experienced Software Support Analyst looking for an exciting and flexible work opportunity?

I have the perfect job for you! A Managed Service Provider (MSP) and they are looking for a talented Software Support Analyst to join their team. This is a fully remote position with great potential for professional growth and development.

As a Software Support Analyst you will be responsible for providing technical support to clients, troubleshooting customer problems, and resolving software issues.

The Software Support Analyst will be responsible for providing excellent customer service and resolving tickets.The Software Support Analyst will have good knowledge of how different financial systems work within the software support environment and when needed to reinstall software systems for customers.

Key Skills the Software Support Analyst will have:

  • Experience with Pegasus (At least 2 years) is preferable, but experience with other financial software systems (Sage, SAP, Dynamics) is fine.
  • Excellent knowledge of how finance systems work within software environments.
  • Accreditations such as AAT or similar is highly advantageous.
  • A business degree or a good financial background is also equally desirable

The Software Support Analyst will also have excellent problem-solving and communication skills as well as good basic IT knowledge of software applications and Microsoft/PC technologies.


  • Starting salary between £25,000 and £35,000 per annum
  • A discretionary bonus at the end of the year (Circa £2K bonus)
  • 28 days holiday plus bank holidays
  • Pension Scheme
  • Regular social events (E.g Themed office days and bi-annual parties)
  • Maternity/Paternity pay

If this sounds like the job for you, then don't wait - apply now and send your CV to

Software Support - Sage 50 - Sage 200 - SAP - Pegasus - Dynamics 365 - IT Support - Financial System - Oracle - Software - SLA - System

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

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