Vacancy Details

Service Knowledge Manager

  • £350 - £467 per day
  • Salisbury, Wiltshire

Service Knowledge Manager

Up to £467 p/d - inside IR35

Hybrid - Salisbury

120 working day contract (approx. 6 months)

We are seeking a Service Knowledge Manager for our Government client. The location is hybrid, split between working on site in Salisbury once a week and the remainder working remotely.

Clearance: SC

This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.

Role Profile/Responsibilities:

  • A deep understanding of Service Knowledge Management in an evolving environment
  • Previously acted as SME for a transition to a SIAM model
  • ITIL V3 expert level
  • The ability to work alongside people to determine any capability deltas and construct a plan were necessary
  • The ability to guide and carry out awareness sessions in order to knowledge transfer
  • Experience of performing effectively to meet deadlines, maintaining focus in challenging situations and adapting to find solutions that meet the needs of stakeholders
  • The ability to determine goals and priorities effectively and is able to stipulate the time, activities and resources required to achieve the set goals
  • The ability to work independently
  • A proven track record of a team member and leader with experience of remote management
  • Proven communication skills across multiple levels of the organisation, including senior management
  • The ability to articulate messages across a variety of audiences

If you are interested in the above role, please click "Apply Now" for immediate review

Government, Public Sector, SC Cleared, Security Cleared, Security Clearance, DV, Developed Vetting, DV cleared, DV Clearance, Service Manager, Service-Level Manager, Service Lead, Transition, ITIL, Oracle, SIAM, Service Integration and Management, Service Knowledge Manager,

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