Vacancy Details

IT Support Technician

  • £20000 - £23000 per annum
  • Rotherham, South Yorkshire

IT Support Technician - Rotherham

Looking to join a forward-thinking enterprise in a non-corporate environment?

An IT Support Technician opportunity has become available at a locally recognised manufacturing company at their Rotherham site to play business critical role as they undergo a digital transformation.

Key Skills required:

  • Windows 10/8/7 support
  • Office 365 / Exchange Server
  • Active Directory / Azure AD
  • Hardware and software troubleshooting
  • Basic understanding of Endpoint Cloud technologies i.e. Intune/Endpoint Manager
  • Mobile/Telephony communications
  • Print Server support
  • Full UK Drivers licence

If would be advantageous if the ideal candidate had strong networking knowledge with Cisco technologies.

As the IT Support Technician, you will be joining a close-knit team in providing 1st line support and acting as the port of call for raised tickets.

This is an ideal opportunity for an ambitious technical looking to work their way up the career ladder and to upskill in a hand-on role. You will assist the team and wider business with queries and also ensuring IT equipment is set up according to the required level for the role, putting your stamp on large scale innovations across the organisation.

Roles and responsibilities:

  • Take incoming requests for service and support with the IT Service desk software solution.
  • Technical troubleshooting, fault finding, resolution implementation and testing
  • Escalating tasks to relevant teams when required
  • Providing adequate up to date IT documentation
  • Suggesting improvements to enable efficient use of company technology to staff

You will be joining an IT department of 8 spread across Rotherham, Doncaster, Goole and Darlington. They are also offering an opportunity for an ambitious engineer who is looking to upskill with the latest tech.

Company benefits include:

  • Starting salary up to £23,000
  • Training and development - £5K budget per Engineer for training towards certifications
  • 20 days annual leave (plus bank holidays), rising up to 25 days with service
  • 5% pension scheme, rising to 10% with service
  • Expenses covered with mileage when required
  • Opportunity of flexible working

For further details and to apply, please send your up to date CV to Gianluca.sammartano @ for a confidential chat.

Key Words - Microsoft operating systems, IT Infrastructure, Active directory, office 365, networking, cloud, azure, intune, vmware, virtualisation, cisco, ccna, itil powershell, south Yorkshire, rotherham, Doncaster, Barnsley, Sheffield, wakefield

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