Vacancy Details

IT Support 12 mth FTC (30-35K+10% Bonus) - Blackburn/Hybrid

JW - ITSUPP4001_1678297069
  • £30000 - £35000 per annum + 10% Bonus and WFH
  • Blackburn, Lancashire

IT Support 12 month FTC (30-35K + 10% Bonus) - Blackburn / Hybrid

Keywords: IT Support Engineer, IT Support Specialist, IT Support Analyst, IT Technician, Helpdesk Engineer, Service Desk Analyst, Windows, Mac, Excel, Microsoft, ERP Systems, Software Development, Ecommerce, Logistics, Solutions, API, Webservices

I'm working with a Global Solutions Provider, looking for an IT Support Specialist on a 12 month FTC basis, with a high chance of going permanent after this. The company has huge plans to grow over the coming years, making this a great time to join and be a part of their journey. The position will be mainly providing 1st and 2nd line support to the wider franchisees, escalating higher where needed. Reporting to the IT Business Manager, you'll support the local team in the UK roll-out of different IT products and services; store ERP platform, CRM tool, CMS plugins, module for print & marketing, module for logistics.

We are looking for someone with at least 2-3 years' experience in an IT Support role, preferably within a helpdesk environment… even better to have come from a retail background. If you've been involved with company projects and some analysis in the past, this will be a huge bonus! As a minimum you'll have a solid IT background with skills on simple system administration, network configuration and day by day office support.

Technical experiences that we are looking for are as follows:

  • Windows and Mac Operating Systems
  • Expert Excel knowledge
  • ERP Platforms
  • E-commerce CRM Tools and CMS platform/features in open technologies (Magento WooCommerce, Shopify, main social networks & marketplaces ...)
  • Integration technologies (API, WebServices)

Other than the company progression, some of the other benefits are listed below.

  • Competitive Salary
  • 10% Annual Bonus
  • Hybrid working
  • 25 holidays plus BH

If you'd like to hear more, please see the below details.

Don't worry if your CV isn't yet up to date, call James for an informal discussion - 07903 826429

Additionally, send your current CV to - james .wilkinson @

Also, please feel free to add me on LinkedIn.

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