Vacancy Details

IT Service Desk Engineer

  • £27000 - £35000 per annum
  • Solihull, West Midlands

IT Service Desk Engineer - Solihull

IT Service Desk Engineer with experience in Azure / AzureAD, O365, Virtualisation software's and some ticketing experience ideally ServiceNow is required by a leading company based in Solihull. You should also ideally come from an MSP background in order to have the fast-paced hands-on experience that this job provides.

The role is a hands-on IT Service Desk Engineer that requires you to keep up with their high output team, they solve around 130 incidents a day and need a talented hard working IT Service Desk Engineer. This environment provides vast learning opportunities you won't get elsewhere and offers hybrid working with only 2 days in the office a week plus other benefits.

Key skills the Senior IT Service Desk Engineer will have:

  • 1+ years in an MSP role previously
  • 1st & 2nd IT support experience
  • Azure experience,
  • ServiceNow or other ticketing experience
  • Office 365
  • Ability to diagnose hardware, software and network issues.
  • Hyper-V or VMware
  • Troubleshooting

This established company has become one of the most well-respected establishments in its field with over 180 locations throughout England and Ireland. They also aim to be the leading company in sustainability within their sector with only 2.5% of their waste being sent to landfill in 2021. They emphasise learning and development especially within the IT Department, this is why they are looking for such a passionate and driven individual that can complement the company's philosophy.

The salary for this IT Service Desk Engineer role is £27,000 - £35,000 depending on experience and my client is looking to fill this as soon as possible. If interested, please send your CV across to Adam.Bletcher @

Keywords: IT Service Desk Engineer / Azure / AD / Office 365 / Troubleshoot / Ticketing / 2nd Line.

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