Vacancy Details

IT Desktop Support Engineer - 2nd line - Southampton

  • £33000 - £38000 per annum + Benefits
  • Southampton, Hampshire

IT Desktop Support Engineer - 2nd line - Citrix - Southampton

IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton

Experience required:

  • Strong experience in 2nd line IT support, looking to move to 3rd line
  • Experience in Citrix environment
  • Office 365, Active Directory, Windows 10, SharePoint, Teams, InTune, etc
  • Hardware support experience, including PCs, laptops and printers
  • Basic networking skills
  • Excellent communication and customer service skills

The right candidate:

  • You will confident working in a very busy IT environment alongside another 2nd line IT Support colleague (part of a wider IT team)
  • Southampton has over 300 users requiring frequent deskside support so you will have great interpersonal skills
  • You will be proactive and look up resolutions for a first time fix rather than escalating, whenever possible
  • Ability to help with documentation would be a bonus

My client is looking to pay between £33,000 - £38,000 + Benefits

To apply press apply now, or send your CV to matthew.leach @ circlerecruitment .com

Keywords: 2nd line IT Support / Desktop support / Service Desk / Office 365 / Windows 10 / Azure / Active Directory / Southampton

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