Vacancy Details

IT Desktop Support Analyst - 2nd Line - South West London

  • £32000 - £37000 per annum + Benefits + Hybrid Working
  • South West London, London

IT Desktop Support Analyst - 2nd Line - South West London

IT Desktop Support Analyst with strong 2nd line IT support experience in Azure AD, Office 365 & networking is required by a leading law firm based in Southwest London. This is a new role due to company growth, with a clear progression path to a 3rd line level role in the future.

Experience required:

  • Excellent 2nd line IT support experience in Office 365, Windows 10 and MS Office 365
  • Administration of Active Directory / Azure AD & Microsoft Exchange
  • Basic networking experience - patching, knowledge of DNS/DHCP, WAN, etc.
  • Some experience of VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or Citrix
  • Good 2nd line IT support experience in Desktop and Laptop PC hardware and software maintenance as well as building/imaging PCs

This is an excellent IT Support role for a leading law firm, that will keep you busy by providing variation in projects and responsibilites due to company expansion.

Duties in the role include:

  • Providing 2nd line support to the 600+ user base via the Service Desk, managing the life cycle of support requests through to resolution
  • Build and manage IT hardware including Laptops, iPhones and Desktops.
  • Participate in IT projects as and when required, with exposure to some 3rd line support work in the future
  • Process all IT-related aspects of Personnel Change including new starters
  • Maintain the IT asset register & IT Knowledge Base
  • Deal with 3rd party suppliers when appropriate

My client is looking to pay a starting salary of between £32,000 - £37,000 + hybrid working + benefits, including private healthcare + excellent pension

To apply, press apply now, or for more info contact email matthew.leach @ or feel free to add me on LinkedIn.

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

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