2nd Line Support Engineer (28-32K DOE) - Manchester
Keywords: 2nd Line Support, Service Desk, Helpdesk, Field Engineer, IT Support Engineer, IT Technician, Azure, AWS, VMware, Windows, Office 365, WAN, LAN, Firewalls, Routers
I'm working alongside a rapidly growing IT Managed Solutions provider, with offices across the country, looking to expand their team with a few new 2nd Line Support Engineers. The IT team already consists of around 150-200 people, that will be by your side to learn from and to help your career progression. With the team size and various roles within the team, there is a real scope for progression through the ranks, especially with the rate the company are growing!
As one of the 2nd line Support Engineers, you will act as the escalation point for the 1st line team, providing email and telephone-based support for the wide client base, and escalating issues to the 3rd line team where required. There may also be an occasional need to travel to client sites for onsite fixes, giving you an opportunity meet and learn about companies, in lots of different business sectors.
Experience with Windows servers (12/16/19), Microsoft Office 365, Azure and cloud exposure, and networking experience (Firewalls, Switches Routers etc) will already have you on the shortlist. Ideally you will have worked in an MSP environment, but don't worry if you haven't, your CV will still be welcomed.
Some of the benefits include:
- 25 days holiday - plus Bank Holidays
- Company Pension
- Private Medical via Medicash
- Training and Development
- Team socials and beer Fridays!
This is an awesome chance for you to get stuck into some new tech, working alongside a supportive team. What're you waiting for?
If you'd like to hear more, please see the below details.
Don't worry if your CV isn't yet up to date, call James for an informal discussion - 07903 826429
Additionally, send your current CV to - james .wilkinson @ circlerecruitment.com
Also, please feel free to add me on LinkedIn.
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