1st/2nd Line Service Desk Analyst (25-30K DOE) - Chester / Hybrid
Keywords: Service Desk Analyst, Helpdesk Engineer, Servicedesk, Help desk, IT Support, Support Engineer, IT Support Analyst, 1st line, 2nd line, Windows Server, Microsoft, Office 365, AD, DNS, DHCP, SCCM, Desktop, Firewalls
I'm working alongside a rapidly growing Managed Service Provider, with offices across the country and the US, looking to expand their team with a couple new Service Desk Analysts. With the rate the company is growing, there will be ample opportunity for you to progress within the company! As the Service Desk Analyst, you'll be joining the team in the office just outside of Chester. They are a tight knit group of people, regularly holding social events, for that much needed work/life balance.
As one of the Service Desk Analysts you will be on the front line, building relationships with current and future clients, solving and escalating problems that users log. With the workload, you may also be asked to get involved with some of the bigger projects being worked on by the Support Engineers, helping you to gain skills in areas you wouldn't get to chance to explore elsewhere.
Experience, however basic, is required with the following technologies:
- Microsoft Productivity suite
- Microsoft Server Suite
- Networking and Firewalls
- Desktop/Notebook operating systems (installation, configuration)
Some of the benefits include:
- Competitive salary
- Hybrid working
- Workplace Pension
- Training and development
- Overtime opportunities with extra pay
If you're looking to take your next steps in your IT career, within a supportive environment, what're you waiting for? Get applying now!
If you'd like to hear more, please see the below details.
Don't worry if your CV isn't yet up to date, call James for an informal discussion - 07903 826429
Additionally, send your current CV to - james .wilkinson @ circlerecruitment.com
Also, please feel free to add me on LinkedIn.
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