Vacancy Details

1st-2nd Line IT Support - Guildford

  • £30000 - £35000 per annum + benefits
  • Guildford, Surrey

IT Desktop Support Analyst with excellent IT support experience and troubleshooting skills is required by a leading law firm in Guildford. This could be a great opportunity for an experienced service desk analyst looking to take a step up in their next role.

Experience required:

  • Good experience in 1st/2nd line IT support
  • Experience in Citrix environment would be preferred but not essential
  • Office 365, Active Directory, Azure, AD, Windows 10, SharePoint, Teams, InTune, etc
  • Printer, Hardware, PC & iPad support experience
  • Basic networking skills/knowledge
  • Excellent communication and customer service skills
  • Experience supporting legal applications such as iManage, Elite, Bighand & Intapp would be a huge bonus

About the role:

  • The position will be based in Guildford
  • You will be working alongside two other 2nd line IT Support colleagues, as part of a wider IT team
  • Guildford has over 150 users requiring frequent deskside support so need to have great personable qualities and customer service skills are very important
  • The firm operate a predominantly in a cloud based environment, but also have a good physical infrastructure presence
  • This role requires somebody with an outgoing personality, who will be proactive and will endeavour to resolve issues at the first point of contact
  • Ability to help with documentation that would be a big bonus

My client is looking to pay between £30,000 - £35,000 + benefits

To apply press apply now, or send your CV to ellie.lewis @ circlerecruitment . com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

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